1. Initial Contact
Making contact is the 1st step! Once you speak to one of our friendly team members we will start the ball rolling to achieve your goals including making an appointment at a time to suit you and provide you with a list of information your broker will need for your application.Contact us now

2. Loan Application

Once your broker has received the documents requested, they will source the best bank and products available based on your current requirements and financial position. When a selection has been made, all relevant forms will be supplied for signing and an application will be submitted to your chosen bank. 

3. The Bank
The bank will complete their initial assessment and provide a list of further information required (if any) in order to approve your application. In most cases, a valuation will be completed on your property.

4. Formal / Unconditional Approval
When the bank has received all of the documentation and it meets their requirements, they will provide an unconditional approval for your application and your broker will notify you and any third parties involved eg: conveyancer, real estate, builder etc.

5. Documentation
Following your loan approval, the bank will issue your “formal letter of offer” documents that your broker will go over with you to ensure you are comfortable with the commitment you are making. Once signed and sent back to the bank, settlement is organised and booked in on the required or first available date.

6. Settlement
Congratulations – your loan has settled! Rest assured, your mortgage broker isn’t going anywhere.  Any queries you have after settlement can still be answered.


Credit Representative 487729 is authorised under Australian Credit Licence 389328 
Your full financial situation will need to be reviewed prior to acceptance of any offer or product.

So, what happens now?